The Good Morning Service

Telephone Befriending and Safety-Net Alert Service

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Service summary

Connected, Safer, Valued and Reassured with our Light-touch Support

Since 2000 Good Morning Service has provided telephone befriending and alert calls to older people 365 days a year (including theough the pandemic). Our support is available to those aged 55+ years.

Every morning, 365 days a year, we call out to members at a pre-arranged time to check that all is well and for a good blether. We are someone to share a laugh with, simply to be there to listen and to give emotional support in difficult times.

If our Good Morning Call goes unanswered we will alert nominated contact persons (usually a friend or next of kin) or the emergency services to a potential health problem.
Help will be sent - 365 days a year.


Older people are, and feel, connected to the Good Morning Community and in turn, connected to their wider community.

"They're my community because I don't get out too often. The staff let us know about things happening, things no-one else thinks to tell me about. And they care about you. I can speak to them about things I can't tell anyone else.They're so easy to talk to, so caring." Elizabeth, 74

"My life has inevitably slowed down, but Good Morning has helped me feel re-connected to life as it used to be. My children live abroad, old friends are mostly no longer alive and so I find that Good Morning has opened up a lovely new world for me."  Dorothy, 86 years

Older people are, and feel, safer knowing that potential health problems will be alerted to if they fail to answer their pre-arranged Good Morning Call.

"It gives reassurance that someone will be in touch every morning to check I'm ok. I'm happy to live on my own because of it." Margaret, 89 years

"My call boosts me up and makes me want to get ready and go out even if it's just a wee walk round the shops. I've made a lot of new friends to blether to and it's a great feeling to go to bed and know if I took ill during the night you are always there to help – it's security." Nancy, 76

Older people are, and feel, valued because trusting relationships are built.

"At the time, I didn't want to live any more. I felt 'if this is life I don't want it, and my GP put me onto Good Morning... I've found talking is the best therapy." Albert, 76 years

"Sometimes you don't want to say to your family how you feel, but you can always tell Good Morning. I can depend on that phone call every day and feel safer knowing that someone is always there." Ella, 85 years

"I'm not too well in the morning but when the phone rings and they say 'hello', it is a better tonic right away than all the tablets I swallow." Ann, 86 years

Supplementary services:

• Additional Good Night Calls in Winter
• Monthly social outings, our Get Togethers, visiting interesting places
• Pass on warnings of bogus callers/ rogue traders from Police Scotland
• Connect people into their local communities
• Monthly newsletter packed with info, poems, puzzles and recipes

To join or to refer someone to the Good Morning Service please call 0141 336 7766.

Client groups

People aged 55+ and anyone who is a Carer, who live within Glasgow City Council and South Ayrshire Council area boundaries.

Service details

"The best thing is that when the phone rings you are right in contact with a friend. You feel a special person." Helen, 83 years

"Living in my own home means a lot to me, Good Morning helps give me that choice as I know they're looking out for me. It's like having an extended family. The mornings are the loneliest part of the day, as I am a very early riser, so I look forward to that call." Annie, 80 years
"The call gives me a lift and they always listen to my moans on a down day. I feel like I'm not forgotten about." Ann, 77 years

Further information

Good Morning Project Ltd. Company registration number Sc221598. Charity registration number Sc031960. 'Good Morning' and associated logo are registered trademarks.

Opening times

Operates 365 days a year making outbound Good Morning Calls from 8.00am to 12.00noon.

Good Night Calls are made over winter from 5:00pm to 8.00pm. 

Area served

Glasgow City, South Ayrshire
The page was last updated on 30 June 2022

Main address

G4 Flemington House
110 Flemington Street
G21 4BF

Main telephone

0141 336 7766

Organisation email



Andy Wright : Service Manager

Contact telephone

0141 336 7766

Contact email


Name Description File name Size
Good Morning Service Referral Form Use to join or make a referral Good-Morning-Service-Referral-Form-Oct-14.pdf 548814