The Good Morning Service
Telephone Befriending and Safety-Net Alert Service
Service summary
Connected, Safer, Valued and Reassured with our Light-touch Support
Since 2000 Good Morning Service has provided telephone befriending and alert calls to older people 365 days a year (including theough the pandemic). Our support is available to those aged 55+ years.
Every morning, 365 days a year, we call out to members at a pre-arranged time to check that all is well and for a good blether. We are someone to share a laugh with, simply to be there to listen and to give emotional support in difficult times.
If our Good Morning Call goes unanswered we will alert nominated contact persons (usually a friend or next of kin) or the emergency services to a potential health problem.
Help will be sent - 365 days a year.
Impact
Older people are, and feel, connected to the Good Morning Community and in turn, connected to their wider community.
"They're my community because I don't get out too often. The staff let us know about things happening, things no-one else thinks to tell me about. And they care about you. I can speak to them about things I can't tell anyone else.They're so easy to talk to, so caring." Elizabeth, 74
"My life has inevitably slowed down, but Good Morning has helped me feel re-connected to life as it used to be. My children live abroad, old friends are mostly no longer alive and so I find that Good Morning has opened up a lovely new world for me." Dorothy, 86 years
Older people are, and feel, safer knowing that potential health problems will be alerted to if they fail to answer their pre-arranged Good Morning Call.
"It gives reassurance that someone will be in touch every morning to check I'm ok. I'm happy to live on my own because of it." Margaret, 89 years
"My call boosts me up and makes me want to get ready and go out even if it's just a wee walk round the shops. I've made a lot of new friends to blether to and it's a great feeling to go to bed and know if I took ill during the night you are always there to help – it's security." Nancy, 76
Older people are, and feel, valued because trusting relationships are built.
"At the time, I didn't want to live any more. I felt 'if this is life I don't want it, and my GP put me onto Good Morning... I've found talking is the best therapy." Albert, 76 years
"Sometimes you don't want to say to your family how you feel, but you can always tell Good Morning. I can depend on that phone call every day and feel safer knowing that someone is always there." Ella, 85 years
"I'm not too well in the morning but when the phone rings and they say 'hello', it is a better tonic right away than all the tablets I swallow." Ann, 86 years
Supplementary services:
• Additional Good Night Calls in Winter
• Monthly social outings, our Get Togethers, visiting interesting places
• Pass on warnings of bogus callers/ rogue traders from Police Scotland
• Connect people into their local communities
• Monthly newsletter packed with info, poems, puzzles and recipes
To join or to refer someone to the Good Morning Service please call 0141 336 7766.
Client groups
Service details
"Living in my own home means a lot to me, Good Morning helps give me that choice as I know they're looking out for me. It's like having an extended family. The mornings are the loneliest part of the day, as I am a very early riser, so I look forward to that call." Annie, 80 years
"The call gives me a lift and they always listen to my moans on a down day. I feel like I'm not forgotten about." Ann, 77 years
Further information
Opening times
Good Night Calls are made over winter from 5:00pm to 8.00pm.
Area served
Main address
G4 Flemington House
110 Flemington Street
Springburn
Glasgow
G21 4BF
Main telephone
0141 336 7766
Organisation email
Website
Contact
Andy Wright : Service ManagerContact telephone
0141 336 7766Contact email
info@goodmorningservice.co.ukSocial media
Documents
Name | Description | File name | Size |
---|---|---|---|
Good Morning Service Referral Form | Use to join or make a referral | Good-Morning-Service-Referral-Form-Oct-14.pdf | 548814 |