Your Support Your Way Glasgow

Service summary

Get Connected, Feel Safer, Valued and Reassured with our Light-touch Support.
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Good Morning Service provides free telephone befriending and alert calls to older people, aged 60+.

Every morning, 365 days a year, Telephone Befrienders call out to members at a pre-arranged time to check that all is well and for a good blether. Members can choose to get a Good Morning Call once, up to 7 days, a week. 

Telephone Befrienders take an active interest in people and over time hope to become a "good friend on the phone", someone to share a laugh with or simply be there to listen and give emotional support in difficult times.

If our Good Morning Call goes unanswered and the person can't be located we will alert nominated contact persons (usually a friend or their next of kin) or the emergency services to a potential health problem.

Help will be sent - 365 days a year.


Impact

Older people are, and feel, connected to the Good Morning Community and in turn, connected to their wider community.

"They're my community because I don't get out too often. The staff let us know about things happening, things no-one else thinks to tell me about. And they care about you. I can speak to them about things I can't tell anyone else.They're so easy to talk to, so caring." Elizabeth, 74 years

"My life has inevitably slowed down, but Good Morning has helped me feel re-connected to life as it used to be. My children live abroad, old friends are mostly no longer alive and so I find that Good Morning has opened up a lovely new world for me."  Dorothy, 86 years


Older people are, and feel, safer knowing that potential health problems will be alerted to if they fail to answer their pre-arranged Good Morning Call.

"It gives reassurance that someone will be in touch every morning to check I'm ok. I'm happy to live on my own because of it." Margaret, 89 years

"My call boosts me up and makes me want to get ready and go out even if it's just a wee walk round the shops. I've made a lot of new friends to blether to and it's a great feeling to go to bed and know if I took ill during the night you are always there to help – it's security."
Nancy, 76 years


Older people are, and feel, valued because trusting relationships are built. Befrienders know clients very well, are considered friends while some call Befrienders their family.

"Sometimes you don't want to say to your family how you feel, but you can always tell Good Morning. I can depend on that phone call every day and feel safer knowing that someone is always there." Ella, 85 years

"I'm not too well in the morning but when the phone rings and they say 'hello', it is a better tonic right away than all the tablets I swallow." Ann, 86 years


Supplementary services:

• Additional Good Night Calls in Winter.
• Monthly social outings, our Get Togethers, visiting interesting places.
• Pass on warnings of bogus callers/ rogue traders from Police Scotland.
• Connect people into their local communities.
• Monthly newsletter packed with info, poems, quiz and recipes.

To join or to refer someone to the Good Morning Service please:

- Call Laura, Befriending Manager, on 0141 336 7766