Hayfield Support Services with Deaf People

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Service summary

To access this service please contact Glasgow City Health and Social Care Connect.  

Hayfield provides a unique service that is tailored to the individual needs of multiply challenged deaf people.

Each service is tailored to the individual and includes:

  • Person centred planning
  • Support in communication
  • Assistance with health and education, e.g. medical issues and college placements
  • Promoting the individuals personal development
  • Encouraging a greater quality of life through improved life skills and the achieving of personal outcomes
  • Promoting greater awareness and social inclusion


Client groups

Multiply Challenged Deaf (MCD)
Adults with complex Learning Disabilities
Autistic Spectrum Disorders
Mental Health
Challenging Behaviour
Sensory Impairment
Physical Disabilities and Visual Impairments
All dependency levels - low to high.

Service details

Hayfield is a ‘not-for-profit’, charity registered organisation which is the only one of its type in Scotland, working exclusively with deaf people.

All services are located in Glasgow but Hayfield operates as a UK-wide resource (presently working with deaf people referred by 16 different local authorities) offering specialist care and support through 5 small residential care homes; specialist, staffed supported accommodation (by way of Enhanced Care at Home and Enhanced Housing Support): and Day Support Services (Monday to Friday). All staff are required to learn to communicate in BSL and to utilise basic graphics for working with people with communication difficulties.  In addition all staff must undertake training to the appropriate level of SVQ care certification, and individual staff have opportunities to specialise in particular areas of practice (eg autism, work with older people, mental health, etc).

Work is based on a person-centred approach, with the aim of realising personal potential and maximising the development of practical and independent living skills, within a safe and secure environment.

Priority is given to promoting health and wellbeing, through social and emotional support, and providing regular, meaningful activities (including outings and holidays) and educational opportunities, through links with local FE colleges.  Information is available to all deaf people through a medium appropriate to their abilities.

Hayfield works with other agencies, including the Scottish Government to promote and extend the range of services available to deaf people, and to ensure that local authorities and other providers recognise their responsibilities to provide equality of access and resources to obtain appropriate and accessible services.
Services include staff support with:
  • Communication
  • College enrolment
  • Finance, Savings and Banking
  • Self-Help
  • Independent Living Skills
  • Art and Self Expression
  • Sports
  • Social awareness and Involvement
  • Counselling
  • Medical
  • Cookery-Nutrition
  • Drama
  • Yoga
  • Community
  • Horse-Riding and Therapy
  • Groupwork
  • Training
  • Gardening
  • Library

Further information

Opening times

Opening times: Monday to Friday 9:00am to 5:00pm

Area served

UK wide


Text phone: 0141 429 3113
The page was last updated on 1 November 2022

Main address

260 Moffat Street
G5 0ND

Main telephone

0141 429 0335


0141 420 1990

Organisation email