Contact us

How to contact Glasgow City Council

  • Phone: 0141 287 2000 (switchboard). Calls may be recorded for quality and training purposes.
    Social Care Direct: 0141 287 0555. Calls may be recorded for quality and training purposes
    Social Care Direct (Textphone): 18001 0141 287 0555 (for use by the deaf or hearing impaired)
  • Online: Give us your feedback make a comment, compliment or complaint using our online form.
  • Post: You can write to us at:
Customer Care Team
Glasgow City Council
City Chambers
G2 1DU

Contacting Social Work Services - Social Care Direct

If you are making a referral or need to ask a question about social work then we have made the process easier. Social Care Direct will provide help or assistance and you can contact them by:

Glasgow Social Care Direct is available during the following times
Monday to Thursday 08.45 - 16.45
Friday 08.45 - 15.55

In an emergency situation outside of these times please contact the Glasgow and Partners Emergency Social Work Services on 0300 343 1505.

If you already have a social worker then you should continue to contact them or their office directly.