Contact us

How to contact Glasgow City Council

  • Phone: 0141 287 2000 (switchboard). Calls may be recorded for quality and training purposes.
    Social Care Direct: 0141 287 0555. Calls may be recorded for quality and training purposes

    Social Care Direct (Textphone): 18001 0141 287 0555 (for useby the deaf or hearing impaired)
  • Online: Give us yourfeedback -make a comment, compliment or complaint using our online form.
  • Post: You can write to us at:
Customer Care Team
Glasgow City Council
City Chambers
G2 1DU

Contacting Social Work Services - Social Care Direct

If you are making a referral or need to ask a question about social work then we have made the process easier.

Social Care Direct will provide help or assistance and you can contact them by:

phone0141 287 0555 (textphone 18001 0141 287 0555)

email Adult Services

email Children and Families Services

post Social Care Direct, Glasgow City Council, PO Box 26845, Glasgow

Social Care Direct is available during the following times
Monday to Thursday 08.45 - 16.45
Friday 08.45 - 15.55

In an emergency situation outside of these times please contact the Glasgow and Partners Emergency Social Work Services on 0300 343 1505.


If you already have a social worker then you should continue to contact them or their office directly.