Contact us

How to contact Glasgow City Council

  • phone: 0141 287 2000 (switchboard) - calls may be recorded for quality and training purposes
    Social Care Direct: 0141 287 0555 - calls may be recorded for quality and training purposes
    Social Care Direct (Textphone): 18001 0141 287 0555 (for use by the deaf or hearing impaired)
  • online: make a comment, compliment or complaint using our online form.
  • post:
Customer Care Team
Glasgow City Council
City Chambers
Glasgow
G2 1DU

Contacting Social Work Services - Social Care Direct

If you are making a referral or need to ask a question about social work then we have made the process easier. Social Care Direct will provide help or assistance and you can contact them by:

Social Care Direct
Glasgow City Council
PO Box 26845

Glasgow Social Care Direct is available during the following times:

  • Monday to Thursday 8.45am to 4.45pm
  • Friday 8.45am to - 3.55pm

In an emergency situation outside of these times please contact the Glasgow and Partners Emergency Social Work Services on 0300 343 1505.

If you already have a social worker then you should continue to contact them or their office directly.