Information for Unpaid Carers in Scotland - Coronavirus (COVID-19) latest advice and information from the Scottish Government is available at:

Free Helpline - If you don't have symptoms and are looking for general information, a free helpline has been set up on 0800 028 2816. The helpline is open every day, 8.00am to 10.00pm.

NHS Inform -

Health Protection Scotland -

PPE (Personal Protective Equipment)

If you have a query about PPE for unpaid carers in Glasgow call the Carers Information Line on 0141 353 6504 (office hours) in the first instance. Email

Unpaid carers should follow the guidance on the Scottish Government, Health Protection Scotland websites on protecting their own health as well as the health of those they look after during the outbreak. These also offer guidance– including how to put it on, take it off and dispose of it. Advice sheet: read Scottish Government Advice Sheet for Unpaid Carers

You can also view the Glasgow HSCP YouTube Channel for videos offering guidance on the safe and effective use of PPE.

More information on Glasgow City HSCP PPE Hub:

Scottish Government - Extra payment proposed for unpaid carers

As part of the next emergency coronavirus legislation, the Scottish Government is proposing an additional £19.2 million investment in Carer’s Allowance Supplement. Read more at the Scottish Government website:

Carers Information Line and Local Support

Contact the Carers Information Line on 0141 353 6504 (office hours) or complete the online contact form at

NEW RESOURCE - Carers online self-referral form

An online carers self-referral form is now available on Click on the Self-Referral Form icon to complete.

Local Carers Services in Glasgow

Glasgow's Dementia Strategy

Glasgow has been pinpointed as one of the best cities in the world for dealing with dementia, according to a worldwide study'

Read the article for information on Glasgow's Dementia Strategy:

If you are a carer for someone with Dementia in Glasgow and want to know what supports are available, you can make contact in various ways:

Other sources of information and community supports

Young Scot - Support and Information for Young Carers during COVID-19

Young Scot has created an information page about the Coronavirus specifically designed with young people in mind. Visit to access quizzes and activities through our Membership platform, as well as volunteering opportunities.

Young carers who sign up for Membership with Young Scot can access a Young Carers Package, to access additional discounts and rewards, including digital activities to take part in during the lockdown.

Twitter accounts offering information and advice

  • Glasgow City Health and Social Care Partnership @GCHSCP
  • Glasgow North East Carers Centre @gnecarerscentre
  • Glasgow West Carers Centre and Glasgow South West Carers Centre @GAMH1977
  • Glasgow South East Carers Centre @dixon_east
  • Ready Scotland @readyscotland
  • Glasgow Council for the Voluntary Sector @GlasgowCVS

Closed Consultations

Survey - Connect's Parent / Carer Survey: How Are You Doing?

Connect is keen to understand how parents and carers in Scotland are managing while schools and nurseries are closed because of the COVID-19 (coronavirus) outbreak.

They would like to find out about how you're managing, what you might be struggling with, how you're feeling about your child's learning, what types of communication (if any) you are having with your child’s teacher(s), school or/and local authority and how we (and others) can best help. If you have more than one child, please complete a separate survey for each child.

This survey closed on Thursday 30 April 2020

Carers Scotland carers’ experiences during the coronavirus (Covid-19) crisis

This survey was only for unpaid carers (or former carers) who are looking after a disabled, older or seriously ill relative or friend. The survey closed on Monday 13th April 2020.

Survey - What young people in Scotland think about the impact of COVID-19. The #LockdownLowdown survey closed April 2020.

Glasgow HSCP: The consultations on our Draft Carers Strategy and Draft Young Carers Strategy are now closed. Thank you to everyone who took the opportunity to share their views.  

You can read the comments received to our consultations.

Get Involved - Carers Week 2020

Carers Week is an annual campaign to raise awareness of caring and carers, highlighting issues they may face as well as celebrating the contribution they make to their families and communities.

Through raising awareness during this week, it can also help people who do not think of themselves as carers the chance to identify and access support.

The theme for this year’s Carers Week is “Making Carers Visible”. Many carers organisations both locally and nationally will be raising awareness about carers and caring through many different platforms as well as holding events (digitally) to celebrate the contribution of the carers they support.

Glasgow City Carers Partnership have compiled information about Carers Week 2020 including:

  • Information about the Partnership and this year’s Campaign
    • Who is a Carer?
    • Ways to access services and supports for unpaid carers in Glasgow
    • Social media during Carers Week 2020 – follow us on Twitter!
    • Contacts and useful links

Read the full briefing: Carers Week 2020 – Glasgow City Carers Partnership Briefing

Carers Week launched with additional financial support

The additional funding comes as National Carers Week begins.

£300,000 from the £350 million communities funding to support people and communities affected by COVID-19, is being given to support young carers across Scotland.

Young Scot will receive £200,000 to provide online subscriptions and e-vouchers for young carers. Meanwhile £100,000 will go to expanding the Time To Live small grants scheme.  Young carers can access these new opportunities via the Young Scot website and their local carers centre.