Support services

Below we have listed some support services that are available locally and nationally to those who have been bereaved, or are supporting someone who has been bereaved. This is not a complete list, and we cannot endorse any particular organisation.

Some of these services are specific and others are open to anyone for any reason. All services listed have contact details so that you can get in touch with them for more information or to find out if they can offer the support you need.

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General

Trauma/Suicide

Palliative/Expected

Road

Baby/Child

Support for Children

Support for an LGBT Person

Support for a Person with a Learning Disability

Support for Carers

Support from a Person of Faith

BRAKE

A service to support people bereaved and seriously injured by road crashes, or if you are supporting a road crash victim.

You will be assigned a named Brake caseworker who can help from day one onwards, for as long as you need over the phone or by email.

For help or more information:

Visit: BRAKE
Phone: 0808 8000 401 (Monday to Friday, 10am to 4pm)
Email: help@brake.org.uk

Breathing Space

A free, confidential, phone service for anyone in Scotland over the age of 16 experiencing low mood, depression or anxiety.

Provides a safe and supportive space for you to talk, Breathing Space can also offer advice and provide information.

For help or more information:

Visit: Breathing Space
Phone: 0800 83 85 87 (Monday to Thursday, 6pm to 2am and Friday to Monday, 6pm to 6am)

Carers Information Line

If you are an unpaid carer, family member, friend or professional you can contact the Carers Information Line for advice and a listening ear.

Phone: 0141 353 6504
Email: info@glasgowcarersinformation.org.uk

Carers UK

Carers UK have published some guidance to help you deal with the emotional and practical impact of losing someone.

Visit: Carers UK

Child Bereavement UK

Child Bereavement UK provides confidential support, information and guidance to families and professionals.

Child Bereavement UK helps children, parents and families to rebuild their lives when a child grieves or when a child dies.

They can support children and young people up to the age of 25 who are facing bereavement and anyone affected by the death of a child of any age.

For help or more information:

Visit: Child Bereavement UK
Phone: 0800 028 8840 (Monday to Friday, 9am to 5pm)
Email: support@childbereavementuk.org

Childline

Childline is available to help anyone under the age of 19 in the UK with any issue they are going through –big or small.

Childline counsellors are trained staff and volunteers and all calls are free, even if you have no credit on your phone.

For help or more information:

Helpline opening hours may change during lockdown, please visit the Childline website to check for up to date hours of availability and other ways you can get in touch.

Phone: 0800 1111

The Compassionate Friends

The Compassionate Friends is an organisation of bereaved parents offering support, understanding and friendship to others after the loss of a child, of any age, from any cause. 

They offer a national telephone helpline, staffed by bereaved parents only, who are available for support and information 365 days a year. They also offer a website and moderated online forum, local support contacts and groups, weekend gatherings and retreats, information leaflets, bereavement support publications and a postal library. Some specialist sibling support is also available.

The best way to begin finding appropriate access to your support needs is via their Helpline and website. The Helpline also has the most up to date details about the support activities that might be available in your area.

For help or more information:

Visit: The Compassionate Friends
Phone: 0345 123 2304 (Daily from 10am to 5pm and 7pm to 10pm)
Email: helpline@tcf.org.uk

CRUSE Bereavement Care Scotland

Helpline with trained volunteers is available if you are bereaved and feel you need some advice or someone to talk to.

One to one counselling also available.

For help or more information:

Visit: CRUSE
Phone: 0808 802 6161 (Monday to Friday, 9am to 8pm and Saturday to Sunday, 1pm to 4pm)

Glasgow City Youth Health Service

Glasgow City Youth Health Service is a holistic, confidential health and wellbeing service available to young people aged 12-19 years. The service operates in evenings at locations throughout Glasgow City and is open to any young person with a Glasgow postcode or registered with a Glasgow GP practice.

Visit: NHSGGC Glasgow City Youth Health Service
Phone: 0141 451 2727

LGBT Helpline Scotland

Visit: LGBT Helpline Scotland
Phone: 0300 123 2523 (Open Tuesday and Wednesday from 12 to 9pm and Thursday and Sunday from 1pm to 6pm Email: helpline@lgbthealth.org.uk

LGBT Youth (aged 13 and over)

Visit: LGBT Youth - Groups and Support
Live chat/text service/inbox: 07984 356 512

Lifelink

Lifelink can offer support to anyone who is struggling to cope with everyday stress or is feeling anxious or depressed.

Issues such as bereavement, addiction, self-harm, suicide and problems with relationships can all interfere with a person’s quality and experience of life.

Lifelink can offer one to one counselling and other services for adults who are aged 16 or over and who are resident in Glasgow City.

For help or more information:

Visit: Lifelink
Phone: 0141 552 4434Scottish Families Affected by Alcohol and Drugs

Scottish Families Affected by Alcohol and Drugs offer free counselling to anyone living in Scotland who has been bereaved through alcohol or drugs.

Macmillan Information and NHS Bereavement Centre

This is a new service based at Glasgow Royal Infirmary, predominantly for those living in the North East of Glasgow but can offer signposting and advice if you live out with this area.

The team can provide emotional and practical advice around what to do when someone dies. They can also offer support with complex bereavement issues, bereavement counselling and benefits advice to help cover the cost of the funeral.

The team can also help you access other organisations that can help, including local support groups.

For help or more information:

Visit: Macmillan Information and NHS Bereavement Centre
Phone: 0141 451 5373
Email: macinfoandnhsbereavement@ggc.scot.nhs.uk (Monday to Friday, 9.30am to 4.30pm)

Maggie's Glasgow

Offer practical, emotional and social support to people with cancer and their families and friends.

For help or more information:

Visit: Maggies
Phone: 0141 357 2269 (Monday to Friday, 9am to 5pm)
Email: glasgow@maggiescentres.org

Mencap

Mencap have published resources for families and carers as well as Easy Read guides to support people with learning disabilities when dealing with a bereavement.

Visit: Mencap

Mind the Men

MindtheMen are a suicide prevention peer support group where men (18+) can meet in a safe place to talk about their challenges, be listened to and feel supported.

Weekly face to face support groups are still running as well as online meetings where you can access peer support in a non-clinical setting.

All clubs are free of charge, and open to all men aged over 18.

For help or more information:

Visit: Mind the Men
Email: mindthemen@gmail.com

Miscarriage Association

The Miscarriage Association is available to provide support and information to anyone affected by miscarriage, ectopic pregnancy or molar pregnancy.

For help or more information:

Visit: Miscarriage Association
Phone: 01924 200 799 (Monday to Friday, 9am to 4pm)

NHS Greater Glasgow and Clyde Learning Disabilities Service

NHS Greater Glasgow and Clyde have created a leaflet 'COVID-19 and Bereavement: Supporting People with Learning Disabilities' which provides guidance and links to further resources.

PAPYRUS

PAPYRUS provide confidential support and advice to young people (aged under 35) who are struggling with thoughts of suicide, and anyone worried about a young person through a helpline.

For help or more information:

Visit: PAPYRUS
Phone: 0800 068 4141 (Daily, 9am to 12am (midnight))
Text: 07860039967

People Experiencing Trauma and Loss (PETAL)

Provides free bereavement counselling for people experiencing trauma and loss.

Core services support families and loved ones bereaved by murder, culpable homicide and suicide.  PETAL also offers support to those who have lost a loved one through COVID-19.

During the COVID-19 outbreak in Scotland, PETAL are offering counselling services via telephone and online appointments.

For help or more information:

Visit: PETAL
Phone: 01698 324 502
Email: info@petalsupport.com

Prince and Princess of Wales Hospice

The Hospice supports families (patients, family members, children and young people) pre and post bereavement in the south side of Glasgow (specifically G5, G41, G42, G43, G44, G45, G46, G51, G52, G53, G53, G76 and G77).

Family Support Services offer a variety of professional services:

  • Counselling
  • Emotional & Practical Support
  • Social Work Support
  • Group Work
  • Training
  • Parent/Caregiver Support

Services for Children and Young People (Pre and Post Bereavement):

  • Butterfly Service for Children and Young People up to 12 years
  • STAGES for young people from 12-21 years

For help or more information:

Visit: Bereavement Support at Glasgow's Hospice
Phone: 0141 429 5599
Email: info@ppwh.org.uk

Richmond’s Hope

Richmond’s Hope is a project for bereaved children, young people and their families. It can work with children and young people aged between 4-18.

The project aims to provide a safe time and space for the children to explore their feelings and impact of the death on their lives.

Sessions can vary depending on the need of the child or young person, however they would normally be offered one to one sessions using therapeutic play and creative activities to explore feelings.

For help or more information:

Visit: Richmond's Hope
Phone: 0141 230 6123
Email: glasgow@richmondshope.org.uk

River Clyde Memorial Group

The River Clyde Memorial Group has been formed to support bereaved families who have been touched by lives lost in the Clyde. They also raise awareness of wider suicide prevention strategies in Glasgow and to monitor water safety possibilities along the Clyde.

For help or more information:

Visit: River Clyde Memorial Group Facebook page

The Samaritans

Available for any person in distress or who needs someone to talk to.

For help or more information:

Visit: Samaritans
Phone: 116 123 (any day, any time)

Sands (stillbirth and neonatal death charity)

Sands offer bereavement support to anyone who has been affected by the death of a baby before, during or shortly after a birth.

Supports offered include: a free helpline, a bereavement support app for parents, families and carers and UK-wide support groups with trained befrienders an online forums for connecting with others similarly affected by a death.

For help or more information:

Visit: Sands
Phone: 0808 164 3332 (Monday to Friday, 10am to 3pm, Tuesday and Thursdays 6pm to 9pm)
Email: glasgow@sands.org.uk  (Emails are aimed to be responded to within 48 hours except during weekends when the helpline is closed).

Sandyford Counselling and Support Service

Sandyford Counselling and Support Service offers a safe, confidential, reliable and judgement free place to talk to a trained professional.

Providing counselling to individuals who have sexual or reproductive health issues or concerns which are affecting their psychological sexual well being. Included are issues faced by women who have had a termination of pregnancy.

For help or more information:

Visit: Sandyford
Phone: 0141 211 6700

Scotland's Campaign Against Irresponsible Drivers (SCID)

SCID aims to provide practical and emotional support for families bereaved by a road crash. Support is given by those who have been bereaved themselves, and is without limit of time.

For help or more information:

Visit: SCID
Email: scid@blueyonder.co.uk (Margaret Dekker)

Scottish Care and Information on Miscarriage

Miscarriage Support provides counselling for women and couples in Scotland who have suffered miscarriage, stillbirth or neonatal loss.

For help or more information:

Visit: Scottish Care and Information on Miscarriage
Phone: 0141 552 5070
Email: info@miscarriagesupport.org.uk

Scottish Cot Death Trust

Scottish Cot Death Trust aims to provide holistic bereavement support for all family members or anyone affected by the sudden and unexpected death of an infant.

For help or more information:

Visit: Scottish Cot Death Trust
Phone: 0141 357 3946 (Monday to Friday)
Email: contact@scottishcotdeathtrust.org

Scottish Families Affected by Alcohol and Drugs

Scottish Families Affected by Alcohol and Drugs offer free counselling to anyone living in Scotland who has been bereaved through alcohol or drugs.

For help or more information:

Visit: SFAD
Phone: 08080 10 10 11
Email: helpline@sfad.org.uk

Spiritual and Health Care Chaplaincy Team

If you are looking to speak with someone regarding spiritual care and support, please contact the Spiritual Care and the Health Care Chaplaincy Service which is available to offer compassionate, person-centred care to people of all backgrounds, faiths and belief groups and none. You can make contact 7 days a week between 9am-10pm by contacting the main switchboard (see number below) and asking to speak with someone in the Spiritual Care Team.

For help or more information:

Phone: 0141 201 1100 (main switchboard, Chaplaincy Team available Monday to Sunday, 9am to 10pm) Email: chaplains@ggc.scot.nhs.uk

Stonewall

Stonewall provides a list of both organisations that can help and places you can go for practical activities that might be worth exploring.

Visit: Stonewall

Sudden

Sudden is an early intervention service providing emotional and practical support in the first ten weeks following an unexpected bereavement. You can also access the service if you are caring for someone bereaved suddenly and want help or support.

The service is free to access, and you will be given a named, qualified, friendly and professional caseworker to help with emotional support and practical things.

For help or more information:

Visit: Sudden
Phone: 0800 2600 400 (Monday to Friday, 10am to 4pm)
Email: help@sudden.org

Survivors of Bereavement by Suicide (SOBS)

If you have been bereaved or affected by suicide in any way, are over 18 years old, and would like to contact a volunteer about your experience you can get in touch with SOBS.

You can get in contact using the helpline, by emailing, by joining a support group and/or by joining their online forum.

All volunteers who work with SOBS have themselves been affected by suicide and can offer peer support.

SOBS run virtual groups at the moment while there are restrictions on face to face meeting.

For help or more information:

Visit: SOBS
Phone: 0300 111 5065 (Monday to Sunday, 9am to 9pm)
Email: support@uksobs.org

Switchboard - Grief Encounters

Grief Encounters is Switchboard’s newest project, funded by the Rainbow Fund who are supporting them in developing this new initiative.

Visit: Switchboard Grief Encounters
Phone: 01273 234009
Email: jackie.engelberg@switchboard.org.uk

Touched By Suicide Scotland (TBSS)

TBSS can offer support to individuals bereaved by the suicide of a family member or friend, whether the death was very recent or some time ago.

Online support groups and telephone support are available.

For help or more information:

Visit: Touched By Suicide Scotland
Phone: 01294 274 273 or 01294 216 895

Victim Support Services

Offers free and confidential support to families and next of kin affected by a bereavement as a result of crime.

For help or more information:

Visit: Victim Support Services
Phone: 0800 160 1985 (Monday to Friday, 8am to 8pm)

Winston's Wish

Winston’s Wish provides bereavement support to children, young people and their families.

They can provide expert advice and guidance on supporting a grieving child or young person after the death of a loved one for anyone who may be involved with supporting the child or young person.

For help or more information:

Visit: Winston's Wish
Phone: 08088 020 021 (Monday to Friday, 9am to 5pm)