How to stay safe in your own home

There are a number of things you can do to make sure that you are living safely within your home. This may mean installing adaptations that can help to prevent injuries, ensuring that your home is warm and secure or familiarising yourself with fire safety procedures.

Answering the door - Bogus callers

Your home is a big part of your life. It can affect your whole sense of well-being so it is important that you feel safe there.

Beware of bogus callers who pose as legitimate workers such as from the local authority, meter readers and trick you into allowing them access into your home. The majority of callers to your home will be genuine but there are people who could turn up at your door with the aim of getting you to allow them in so that they can steal your valuables and money.

These scams are going on all the time, and these scam merchants are increasingly creative. These people succeed because they sound so believable, so don’t let them fool you by following these simple steps:

  • Use your chain and spy hole or look out of your window to see if you recognise them
  • Talk to people through the door rather than opening it when they knock.
  • Ask who they are and ask for identification and keep the chain on the door until you have seen it.
  • If they are pretending to be utility workers or tradesmen, they should carry identity, ask to see it and check it. If you need glasses in order to read the card, close and lock the door before going to get them.
  • Utilities offer a password identification system and if you caller is genuine they will know the password.
  • If you’re not convinced, ask them to call back later when you have a friend, neighbour or relative with you.